Basic audio intercoms start from $695 installed. Wireless video intercoms for a home typically run $1,200 to $2,500. HD video intercoms with smartphone integration sit between $1,800 and $3,500. Strata IP system upgrades for a 10 to 50-unit building usually fall between $8,000 and $35,000, depending on brand and existing cabling. Every quote is fixed and itemised with no hidden costs.

Yes. Almost every modern intercom system we install includes a free smartphone app for iOS and Android. When someone presses the door station, the call rings on your phone wherever you are. You see live HD video, talk to the visitor, and unlock the door remotely with one tap. This works whether you are in another room, at work, or overseas, as long as your phone has internet.

Yes. Strata is one of our specialty areas. We work directly with strata committees, building managers and owners’ corporations to upgrade outdated buzzer systems to modern HD video platforms. We can usually reuse existing 2-wire cabling, which means full building upgrades can be completed in 3 to 5 working days with minimal disruption to residents.
We coordinate AGM presentations, write itemised quotes for committee approval, and handle resident communication.

A single home intercom is typically installed in half a day. A small business with one or two door stations takes a full day. A 10 to 30 unit strata building upgrade is usually 3 to 5 working days. Larger commercial sites and multi-building strata complexes are scheduled across 1 to 2 weeks. We confirm the exact timeline in writing before starting work.

In most cases, yes. Many older Sydney buildings have 2-wire cabling that can be reused with modern 2-wire intercom systems. We can also use wireless intercoms in heritage properties or buildings where running new cable is not practical. During the free site assessment, we test your existing infrastructure and tell you exactly what can be reused and what needs replacing.

Yes. Modern IP and 2-wire intercoms integrate with most major CCTV brands (Hikvision, Dahua, Bosch), alarm panels (Bosch, Inner Range, Paradox), and access control platforms (Paxton, Inner Range, HID). When a visitor presses the door station, the system can trigger your CCTV to record, send a mobile alert, and log the event. We assess your current setup during the site visit and recommend what works best.

With modern FOB-based intercom systems, you simply log into the management dashboard or call us, and we deactivate the lost FOB in seconds. The credential immediately stops working at the door. You then issue a replacement FOB. Unlike traditional metal keys, there is no need to change locks across the building. This is one of the biggest practical advantages of upgrading from older keyed entry systems.

Most professional intercom systems we install include backup battery options that keep the system running for 4 to 24 hours during a power outage, depending on the model. For strata buildings and commercial sites where continuous operation is critical, we recommend battery backup or UPS integration. We discuss the right backup option during the site assessment.

For single dwellings and small commercial sites, yes. Modern wireless intercoms use dedicated frequencies or your home WiFi and deliver clear HD video and audio. For large strata buildings, hospitals, schools and industrial sites, we still recommend wired or 2-wire systems because they are more resilient against interference and signal drop. Our technician will recommend the right type for your property during the assessment.

Yes. We provide on-site repairs, scheduled maintenance and emergency call-outs across Sydney. If your existing intercom is buzzing, dropping calls, failing to release the door, or showing video issues, we can usually diagnose and fix on the same visit. We service all the major brands, including Aiphone, BPT, Comelit, Hikvision, Dahua, Akuvox, Fermax and Urmet. Annual maintenance plans are available for strata buildings and commercial sites.

If the intercom is part of a security system or controls access to a building, yes. NSW requires installers to hold a current Security Licence (Class 2). Sydneywide Security holds a Master License NSW 000105739, is fully insured, and our technicians are trained on every major intercom brand. Using a licensed installer also matters for insurance purposes and for strata compliance.

Yes. Most modern intercoms support multiple indoor monitors and unlimited smartphone connections. Common setups include a main monitor in the kitchen or living room, a second monitor in the master bedroom, plus the smartphone app for every household member. For larger homes and multi-storey properties, we can place monitors on each floor.

For homes, a modern HD video intercom with smartphone integration is now expected by buyers in many Sydney areas, particularly for properties over $1.5M and any property marketed as smart-enabled.

For strata buildings, upgrading from a 20-year-old buzzer to a modern IP system improves resident satisfaction and is increasingly raised at AGMs as a quality of life issue. The exact value uplift depends on the property, but the resale and rental appeal is consistently positive.