Back to Base Monitoring Sydney
Protect your Sydney home or business with real-time monitoring and rapid response you can trust.
Back to Base Monitoring Service in Sydney
Security doesn’t stop when you leave your property, and neither do we. Our back-to-base monitoring connects your alarm system directly to our 24/7 control centre, ensuring every alert is verified and acted on immediately.
Whether you’re managing a retail store in Parramatta, a warehouse in Marrickville, or a family home in Sydney’s Inner West, we make sure you’re always protected. Our ASIAL-certified team keeps a constant watch, so you can enjoy complete peace of mind knowing that trained professionals are ready to respond at any time of day or night.
Our Back to Base Monitoring Solutions in Sydney
Your family’s safety is our top priority. We monitor homes and apartments across Sydney, responding instantly to alarm activations, ensuring your loved ones and property are always protected.
From small businesses to large warehouses, our commercial security systems deliver reliable protection for Sydney workplaces. We handle monitoring for burglary, fire, and duress alarms to safeguard your staff and assets.
Our systems are designed for today’s infrastructure. Whether you’re on the NBN or a mobile network, your monitoring will stay connected through our secure cellular backup to ensure uninterrupted protection.
We connect your alarm monitoring to your CCTV system and access control setup for complete situational awareness. If a breach occurs, you’ll have both visual verification and event logs for quick decision-making.
Our Back to Base Monitoring Services in Sydney
Residential Back to Base Monitoring
Your family’s safety is our top priority. We monitor homes and apartments across Sydney, responding instantly to alarm activations, ensuring your loved ones and property are always protected.
Commercial Back to Base Systems
From small businesses to large warehouses, our commercial security systems deliver reliable protection for Sydney workplaces. We handle monitoring for burglary, fire, and duress alarms to safeguard your staff and assets.
Alarm Integration with CCTV & Access Control
We connect your alarm monitoring to your CCTV system and access control setup for complete situational awareness. If a breach occurs, you’ll have both visual verification and event logs for quick decision-making.
NBN-Ready & Cellular Backup Monitoring
Our systems are designed for today’s infrastructure. Whether you’re on the NBN or a mobile network, your monitoring will stay connected through our secure cellular backup to ensure uninterrupted protection.
Integrated Access Control Systems
We link your new access points into your existing alarm and building management systems. That means if a door is forced open, your CCTV cameras start recording and alarms arm automatically, for a truly unified security setup.
How Back to Base Monitoring Works
Alarm Trigger
If your alarm is activated by motion, glass breakage, or intrusion, a secure signal is instantly sent to our monitoring centre.
Immediate Signal Response
Our operators receive the alert within seconds and assess the situation using your alarm data and response protocols.
Verification & Action
Depending on your setup, we can contact you, dispatch a security guard, or alert emergency services such as NSW Police.
Continuous Monitoring
Every system we connect undergoes 24/7 health checks to ensure reliable communication and instant response every time.
Secure your property with Sydneywide Security. Call us on 1300 029 999 or contact us for a free consultation and find the right security solution for your needs.
Key Features That Keep Your Property Protected
ASIAL Grade A1 Monitoring Centre
Our Sydney-based control room operates 24/7 under ASIAL Grade A1 standards, meaning your alarms are watched by trained professionals with direct communication links to NSW Police and emergency services. Redundant systems ensure zero downtime, even during local power or network failures.
Instant Alarm Response
Every alarm signal is received and verified within seconds by our operators. If there’s a confirmed threat or break-in, our team immediately initiates your pre-approved response, whether that’s dispatching a guard, notifying you, or contacting the police. Speed is our priority because every second matters.
Integration with CCTV & Access Control
Every alarm signal is received and verified within seconds by our operators. If there’s a confirmed threat or break-in, our team immediately initiates your pre-approved response, whether that’s dispatching a guard, notifying you, or contacting the police. Speed is our priority because every second matters.
Integration with CCTV & Access Control
Our monitoring seamlessly integrates with your existing CCTV cameras, intercoms, and access control systems. This allows our operators to visually confirm incidents in real time, track entries and exits, and deliver faster, more informed responses, reducing false alarms and improving overall site security.
Works with Most Existing Alarm Systems
Whether you’re using Bosch, Hills, DSC, or any other common alarm brand, we can connect directly to your existing control panel without the need for new hardware. This makes upgrading to professional monitoring quick, affordable, and disruption-free for both homes and businesses across Sydney.
24/7 Real-Time Alerts
Our system keeps you informed through instant alerts via mobile, SMS, or email giving you direct visibility into alarm events, maintenance updates, or emergency notifications. You’ll know exactly what’s happening on your property, even when you’re out of town or outside mobile coverage.
Police or Guard Dispatch
In the event of a verified alarm, we coordinate an immediate on-site response. Through our partnerships with licensed Sydney-based patrol services and direct police escalation protocols, you’ll get physical presence on-site fast day or night, ensuring no alarm goes unanswered.
Our Step-by-Step Back to Base Monitoring Setup Process
Site Inspection and Alarm Assessment
We begin with a detailed on-site inspection of your property to review your existing alarm equipment, wiring, and network connections. Our technicians identify vulnerabilities, verify communication paths, and recommend the ideal monitoring plan to suit your building layout and risk profile across Sydney’s varying environments.
System Connection to Our Monitoring Network
Your alarm is securely linked to our ASIAL-approved monitoring centre using either NBN or 4G cellular channels. We configure your control panel, integrate with any CCTV or access systems, and perform connection tests to ensure seamless data transmission between your site and our operators.
Testing and System Verification
Before activation, we simulate multiple alarm triggers like intrusion, duress, and tamper alerts to confirm instant signal transmission. This step ensures our team receives accurate event data in real time and that your response plan (contact hierarchy, guard dispatch, or police alert) functions flawlessly.
Activation and 24/7 Monitoring
Once verified, your alarm system goes live on our secure back-to-base network. Our Sydney-based operators begin continuous 24/7 supervision immediately, monitoring every signal and alerting you or emergency services the moment an event occurs, ensuring zero delay in critical situations.
Ongoing Maintenance and Support
Our team monitors system health daily, performs routine communication checks, and provides remote firmware updates. If you change internet providers or upgrade equipment, we adjust your setup promptly so your monitoring never skips a beat.
Our Other Security System Installation in Sydney
Alarm systems enhance safety by identifying unauthorised access and immediately notifying you. Equipped with motion detectors, door/window sensors, and panic buttons, our monitored systems provide real-time alerts and 24/7 monitoring for comprehensive security.
Intercom systems are essential in managing entry and increasing communication in the building. Be it for strata buildings, offices, or gated communities, our intercom systems allow you to easily verify the visitor and then give him access or deny him from wherever you are.
Why Sydney Businesses and Homeowners Choose Us for Back to Base Monitoring
Local Expertise Across Sydney
We’ve been protecting Sydney homes and businesses for over a decade. From the CBD to the suburbs, our local team understands the area’s unique security challenges and how to respond fast.
Licensed & ASIAL-Certified Team
All our technicians and monitoring staff are fully licensed under NSW regulations and trained to Australian Standards (AS 2201). You’re working with professionals who know what they’re doing.
Integrated Security Systems
We don’t just install alarms, we build complete solutions. Our systems link CCTV, intercoms, and access control, so everything works together seamlessly.
24/7 Monitoring & Support
Our operators never clock off. We’re here every hour of every day, ready to respond, guide, and protect. You’ll always speak to a real person when you need help.
Transparent Pricing, No Lock-In Contracts
We believe in flexibility and fairness. You’ll know your exact monitoring costs upfront, no hidden fees or long-term commitments.
Discover how we’ve made a difference—hear from our satisfied clients in their own words.
highly recommend
I had an excellent experience with Sydney Wide Security! They were always punctual and approached their work with the utmost professionalism. They got the job done quickly and efficiently, and I was truly impressed by their commitment to using only the best equipment and techniques. It’s clear they prioritize quality and customer satisfaction. I highly recommend their services for anyone in need of reliable security solutions!
⭐⭐⭐⭐⭐
Moe recently visited my property to conduct repairs and servicing on our home security, and the experience was outstanding from start to finish. He was professional, punctual, and extremely knowledgeable.
The repair process was seamless, with no unnecessary disruptions and he had no issues coming out a second time to address my concerns.
We then tasked them with upgrading our Intercom and Access Control systems, a major investment not only in terms of funds but also resources as accessing all units over a 4 week period was never going to be an easy task.
Under Chris’s leadership his installation team of Moe and Chris 2.0 did a stellar job assisting in wrangling access to all the apartments despite the language barriers due to the large number of non English speaking residents in our complex; including juggling the changing access needs that tenants imposed.
The systems were installed professionally, any issues were promptly sorted out and the project ran 100% to budget and timelines. We had zero complaints from owners and residents about the workmanship or workers on site which was very pleasing.
Overall as chairman of the OC I was very pleased with the outcome and would highly recommend Chris and his team to other apartment complexes for the installation and maintenance of intercom, access control and CCTV systems.
A single word of caution, and this is not directed to Chris or his team as it’s completely outside of their control or remit, these types of upgrades do require a significant time investment by the Owners Corporation, be mindful of this when budgeting and allow for additional schedule B costs from your strata manager.
Common Questions About
Back to Base Monitoring in Sydney
What is back-to-base monitoring?
It’s a professional 24/7 service where your alarm sends signals to our control room when triggered. Our operators verify and act immediately to protect your property.
Can I use my existing alarm system?
Yes, in most cases, we can connect your current alarm setup to our monitoring service without replacing it.
What happens when my alarm goes off?
Our monitoring team receives an alert within seconds, verifies the cause, and contacts you or emergency services depending on your preferred response plan.
How much does back-to-base monitoring cost in Sydney?
Pricing depends on system type and coverage, but we offer competitive monthly rates with no lock-in contracts. Call us at 1300 029 999 for a quick quote
Is back-to-base monitoring compatible with the NBN?
Yes, we offer NBN-ready and mobile-backed systems to ensure consistent connectivity, even if your internet drops.
Can I monitor my alarm from my phone?
Yes, many of our systems allow app-based access, giving you instant visibility and notifications wherever you are.
Do you provide commercial monitoring services?
Yes, we specialise in both residential and commercial business alarm systems, protecting offices, shops, and warehouses across Sydney.
Are the systems you install compatible with smart locks?
Yes, our access control systems are fully compatible with smart locks, offering enhanced functionality and ease of use.
Can I monitor access logs to see who entered and exited my property?
Yes, our systems provide detailed access logs, allowing you to track and review who entered and exited specific areas of your property, including dates, times, and locations. This helps enhance security and manage door access control installations effectively.
Can your access control systems be integrated with time-tracking or attendance systems?
We can integrate access systems with time-tracking or attendance management systems, streamlining your operations while enhancing security.
How does an access control system improve security?
Access control limits the ability of unauthorised individuals to enter restricted areas. When combined with CCTV and alarm systems, it provides a multi-layered security solution, significantly reducing security risks.
17/61 Ashford Ave, Milperra, NSW 2214
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